GENERAL (called “” or “we”) is the property of SC SURFACE ANATOMY SRL, 1st Miraslau Street, Bucharest, Romania, under no. J40/3101/2010, unique registration code RO26697140. In order to buy from, you must fill in your details onto our website.
Access and use of this website and the products and services available through this website (collectively, the “services”) are subject to the following terms and conditions (“T&C”). By using the services, you are agreeing to all of the T&C, as we may update or modify the T&C from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions. Placing orders on this website means your acceptance of the T&C.



The payment of your orders will be made by your choice. You can pay either by credit/debit card (Visa or MasterCard), through Paypal or cash on delivery, just for Romania. In order to pay through Paypal, you must register directly when you make the check-out. It’s easy and it takes only a few minutes, and also there are no fees for you.



Murmur Printed and Virtual Gift Cards are sold subject to the following terms and conditions:

  1. Gift Cards are valid one year from the date of purchase.
  2. Gift Cards can be redeemed against all products on the the, exception being already discounted products.
  3. Gift Cards are non-transferable, can only be used on the MURMUR site for which they are issued and may not be returned or redeemed for cash.
  4. If you return products you have purchased using a Gift Card, the remaining balance will be credited and will be redeemed against subsequent orders.
  5. Virtual Gift Cards will be e-mailed to the recipient once the full order has been processed and payment has been taken. A copy will also be sent to the sender as confirmation of dispatch.
  6. Murmur is not liable for delivery of a Virtual Gift Card to an incorrect or non-existent email address. This is the sole responsibility of the purchaser.
  7. Murmur is not responsible if a Gift Card is lost, stolen, destroyed or used without permission.
  8. Murmur reserves the right to cancel a Gift Card if we deem such action necessary.
  9. Sales tax and shipping is applicable on any products purchased with a Murmur Gift Card.
  10. Gift Cards can be purchase only with Debit/Credit Card or PayPal.


Please note that all shipments outside the EU may be subject to import duties and taxes, which are imposed once a shipment reaches your country. Therefore, additional charges for customs must be borne to you.



You may return the products that you have received within 14 days, starting the next day after receiving. The return shipping is at your cost. We recommend that you retain the proof of return shipping.
You will find return instructions in the package. Please return the products in the original package, with all labels on and along with the completed return form.

It shall be considered a valid return any return which complies with the return instructions from the original package and which has no deterioration other than manufacturing defects (if any).

No refund will be taken into consideration if the return instructions are not strictly respected. In case the product has any deterioration other than the manufacturing defects (if any), murmurstore has the exclusive and unilaterally right to decide a partial refund accordingly.

In case of a valid return, your Paypal account will be credited within 15 days from the receiving of the returned products, or we can exchange the product after your confirmation. The address for the return shipment is: 75A Icoanei Street, Bucharest 2, 020454, Romania.



The prices are set in euro currency, they include VAT (where applicable) , but don’t include delivery costs.



SC SURFACE ANATOMY SRL, the owner of,  is a data controller registered at The National Supervisory Authority For Personal Data Processing under the Notification no 0007291, guarantees the confidentiality of your personal data and  will retain and use  your personal data only for processing the orders, for legal reasons and for marketing purposes.

We need your following informations: name and first name from your identity card, e-mail address, delivery address, telephone number, social security number/ID or passport identification data.