You may return the products within 14 days, starting the next day after receiving. The return shipping is free only for Romania. If you are an international customer the return shipping is at your cost. We recommend that you retain the proof of return shipping. You will find return instructions in the package. Please return the products in the original packaging, with all labels on and along with the completed return form.

It shall be considered a valid return any return which complies with the return instructions from the original packaging and which has no deterioration other than manufacturing defects (if any).

No refund will be taken into consideration if the return instructions are not strictly respected. In case the product has any deterioration other than the manufacturing defects (if any), murmurstore has the exclusive and unilaterally right to decide a partial refund accordingly. In case of a valid return, your Paypal account will be credited within 15 days from the receiving of the returned products, or we can exchange the product after your confirmation.

The address for the return shipment is: 16 Dr. Burghelea Street, Bucharest 2, 024032, Romania.